IT Management Help Centers
Support - Help Scout Support
Integrate other support channels into Help Scout and manage it all in one place
Communication - Help Scout Support
Apps that integrate other communications tools into Help Scout
Docs - Help Scout Support
Frequently asked questions and support documentation for Help Scout
Sort and Organize Docs Content - Help Scout Support
This article is all about sorting collections, categories, and articles on your Docs site. In this article Sort Collections Sort Categories Sort Articles Sort
Advanced Security With IP Restrictions - Help Scout Support
IP restrictions allow you to limit access to your Help Scout account to a predefined list of IP addresses. Advanced Security is available as a part of the Pro p
How to use a Retina-friendly logo - Help Scout Support
All Docs icons are already optimized for hi-resolution (aka "retina") displays. However, the logo is a bit more tricky. The logo uploaded in your Docs site Publ
How Article Popularity is Calculated - Help Scout Support
Ever wonder how some articles tend to be listed as more popular than others on your Docs site? This article covers everything you've wondered about popularity r
Session Management - Help Scout Support
Session management allows you to manage the devices that are currently logged in to your Help Scout account and Help Scout administrators to manage all users' s
Company Settings - Help Scout Support
Manage account wide settings like permissions, 2FA, SSO, content filtering, and more
Build Apps to Display Content in the Sidebar - Help Scout Support
Apps empower your developer team to create sidebar extensions, making it possible to display content within an iframe in the conversation view sidebar. You can
Customize Your Docs Site - Help Scout Support
Styling your Docs articles and sites
Manage Users - Help Scout Support
Help for managing user profiles and permissions