Session Management - Help Scout Support

Description: Session management allows you to manage the devices that are currently logged in to your Help Scout account and Help Scout administrators to manage all users' s

Content: Session ManagementSession management allows you to manage the devices that are currently logged in to your Help Scout account and Help Scout administrators to manage all users' sessions.Click your avatar or initials in the top right corner and chooseYour Profile> Authentication > Active Sessionsto view your own sessions.Administrators can go toManage > Users > [Choose a User] > Authentication > Active Sessionsto manage sessions for all users.Manage SessionsTheActive Sessionstabs shows all of the devices (mobile and web) that are currently logged in to the Help Scout account. Revoke access by clicking on theRevokebutton on the corresponding session.You might want to revoke a session if your password or account was compromised, or if you accessed Help Scout from a public computer and forgot to log out.

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