Mobile notifications - Help Scout Support

Description: Mobile notifications are helpful for keeping tabs on conversation updates while you're on the go. This article is all about how to set up and manage your mobile

Content: Mobile notificationsMobile notifications are helpful for keeping tabs on conversation updates while you're on the go. This article is all about how to set up and manage your mobile notifications in both the iOS and Android apps.iOS appWith theHelp Scout iOS appinstalled, make sure to enable notifications from within your Help Scout account settings before enabling mobile notifications on your device. If you need to enable or update your notification settings, check outthis articlefor a refresher.Once that's completed, you can then enable your mobile notifications on your iPhone or iPad. You can do so by going toSettings > Notifications > Help Scout > Allow Notifications. From there, you can also choosehowyou'd like to be notified.Android appYou can also set up notifications on your Android device by opening up theHelp Scout appand checking theShow notificationscheckbox. If you need to enable or update your notification settings, check outthis articlefor a refresher.

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