Help Scout's Inbox API, Docs API, Beacon JavaScript, Apps, and Open Source Tools - Help Scout Support

Description: Help Scout offers many integrations right out of the box, but there are lots of other apps out there in the world that you might want to connect — maybe even so

Content: Help Scout's Inbox API, Docs API, Beacon JavaScript, Apps, and Open Source ToolsHelp Scout offers many integrations right out of the box, but there are lots of other apps out there in the world that you might want to connect — maybe even some your team has built for yourselves.The Inbox API, custom apps, and open source tools are available for you to link your Help Scout account to any number of other apps or access your data for any number of other reasons. Leveraging these tools will require some developer skill in most instances, but if you can dream it, point your developers over to the documentation to see if they can build it!The full Help Scout Developer documentation is athttps://developer.helpscout.com/In this articleAPI AccessLinks to Specific DocumentationAPI AccessEach paid Help Scout plan has different levels of API access.PlanRate LimitEndpoint AccessStandardUp to 200 calls per minuteNo access toreporting endpointsPlusUp to 400 calls per minuteAll endpoints availableProUp to 800 calls per minuteAll endpoints availableThe Free plan does not include access to the API or integrations.Links to Specific DocumentationThe developer documentation is your definitive source for complete information.https://developer.helpscout.com/mailbox-api/will take you directly to the Inbox API portion.Below you'll find direct links to some of the most often asked about bits:AuthenticationStatus CodesEndpointsChange LogRate limitsOur developer documentation also includes information on:Webhooks- have Help Scout send out notifications of events.Apps- build your own conversation sidebar apps to quickly access information from other tools your team uses.Open Source tools- find community built resources like PHP, .NET, and Ruby clients, custom apps like SnoozeBot, and more!Docs API- custom development for working with Docs.Beaconcustomizations, both withJavaScript for web apps/sitesandmobile SDKsfor your mobile apps.If you have any questions about the API, just reach out to ask!

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